City of Greenville Provides Additional Hurricane Recovery Update

As of September 30, progress continues as the city works to recover from catastrophic damage caused by Hurricane Helene. The City of Greenville reports the following:

WATER SUPPLY IS SAFE

The City of Greenville continues to hear rumors that the water is not functioning, that Greenville Water is shutting down the water system to clean filters. This is untrue. Greenville Water confirms there are no issues with the water supply and that they have adequate fuel to power all of their generators until all power is restored.

NON-EMERGENCY NEEDS

Residents needing assistance are asked to use the following numbers to request help:

Crisis Cleanup Assistance – 844-965-1386
Public Critical Needs – 864-467-3428

POWER AND TRAFFIC SIGNALS

Duke Energy has close to 2,000 additional workers now working to restore power. Duke has committed to having power restored to all customers by Friday, Oct. 4.
Utility trucks were rolling before 7 a.m. this morning. City crews are working behind utility crews to remove trees once power lines are clear. The City has contracted additional help for the cleanup effort.
City crews are working where they are able and where it is safe to do so. Crews cannot remove trees from neighborhoods unless a utility company has grounded the power lines. As soon as that happens, City crews are ready to work.
City traffic crews restored 15 traffic signals on Sunday. More generators arrive today. It is critical that drivers treat broken traffic signals as four-way stops.

SHELTERS

There is a general population shelter is open at Hillcrest High School in Simpsonville. the Medical Needs shelter is open at Bon Secours Wellness Arena.

DEBRIS AND STREETS

City crews are operating off our “Snow Plan” to prioritize tree clearance and ensuring routes are passable. Routes are broken down by priority streets: thoroughfares, secondary and neighborhoods.

The City has contracted with a debris hauler who started work on Sunday. Their first goal is to push debris out of the roadway so that roads can reopen. Then, they will begin cleaning up debris, which will not occur until mid-week. It is estimated complete debris removal will take weeks. All of your debris will not be picked up at one time. There is a plan that involves several passes through neighborhoods.

TRASH PICKUP RESUMES; CREWS WILL FOLLOW NORMAL PICKUP SCHEDULE

City trash pickup will occur on its regular schedule starting Monday and will include garbage, recycling and bulk collections. There will be no yard waste pickup this week. Crews will follow the normal collection day schedule. Please note:

Separate Your Debris: Please separate storm-related debris from regular household waste. This includes tree limbs, branches and other vegetative debris. Do not mix in old appliances, furniture or other bulk items.
Placement: Place all storm debris at the curbside, ensuring it is not behind sidewalks or on private property. Additionally, place debris piles away from water meters, mailboxes, vehicles and grassy areas to facilitate easy pickup.
For the safety of all, residents are asked to ensure that debris piles do not obstruct roadways, sidewalks or fire hydrants. This is crucial for the safety of all residents and collection crews.

GREENLINE TRANSIT

Greenlink is operating most regular routes and all paratransit routes until 6:30 p.m.

FIND HELPFUL EMERGENCY INFORMATION

CAUTION: DOWNED TREES

The threat of falling trees continues. Staff is working to caution off unsafe areas, remove downed trees and clear walkways and roadways. You can report a downed tree by calling 864-467-4335.